Correspondence Clerks
43-4021.00
Updated 2024

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Sample of reported job titles: Chargeback Specialist, Claims Correspondence Clerk, Correspondence Clerk, Correspondence Coordinator, Correspondence Representative (Correspondence Rep), Correspondent, Dispute Resolution Analyst, Dispute Specialist, Office Technician (Office Tech), Technical Clerk

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