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Custom Report for:
43-2011.00 - Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Sample of reported job titles: Switchboard Operator, PBX Operator (Private Branch Exchange Operator), Administrative Assistant, Operator, CBX Operator, Communication Specialist, Dispatcher, Telecommunications Operator, Office Assistant, Telecommunications Clerk

O*NET Data

O*NET Descriptor	Display Cutoff
Tasks	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance Relevance scale Display items on the Frequency scale
Knowledge	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance Level scale Show scale anchors
Skills	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance Level scale Show scale anchors
Abilities	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance Level scale Show scale anchors
Work Activities	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance Level scale Show scale anchors Show detailed work activities where available
Work Context	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Context scale Show percentages of respondents
Job Zone
Interests	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Occupational Interest scale
Work Styles	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Importance scale Show scale anchors
Work Values	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Extent scale
Work Needs	Display items scoring at least 100 90 80 70 60 50 40 30 20 10 0 on the Extent scale

Other Information

Related Occupations

Crosswalk           Classification of Instructional Programs (CIP) Dictionary of Occupational Titles (DOT) Military Occupational Classification (MOC) Occupational Outlook Handbook (OOH) Standard Occupational Classification (SOC)

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Help

• OnLine Help
• About O*NET
• Job Accommodations
• Related Sites
• Home

Find Occupations

• Career Cluster
• Green Economy Sector
• In-Demand Industry Cluster
• Job Family
• Job Zone
• O*NET Descriptor
• STEM Discipline

Advanced Search

• Skills Search
• Tools & Technology

Crosswalks

• CIP
• DOT
• MOC
• OOH
• RAPIDS
• SOC

O*NET Sites

• Resource Center
• Code Connector
• Data Collection Program
• O*NET Academy
• U.S. Department of Labor
• Related Sites

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