- Document specifications for business intelligence or information technology reports, dashboards, or other outputs.
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- Identify or document backup or recovery plans.
- Document application and Web site changes or change procedures.
- Document installation or configuration procedures to allow maintenance and repetition.
- Identify, standardize, and communicate levels of access and security.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Develop testing routines and procedures.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Back up or modify applications and related data to provide for disaster recovery.
- Correct testing-identified problems, or recommend actions for their resolution.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Track, compile, and analyze Web site usage data.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Identify or address interoperability requirements.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Provide training or technical assistance in Web site implementation or use.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Identify or document backup or recovery plans.
- Document application and Web site changes or change procedures.
- Document installation or configuration procedures to allow maintenance and repetition.
- Identify, standardize, and communicate levels of access and security.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Develop testing routines and procedures.
- Create supporting documentation, such as metadata and diagrams of entity relationships, business processes, and process flow.
- Prepare functional or technical documentation for data warehouses.
- Develop and implement data extraction procedures from other systems, such as administration, billing, or claims.
- Develop or maintain standards, such as organization, structure, or nomenclature, for the design of data warehouse elements, such as data architectures, models, tools, and databases.
- Design, implement, or operate comprehensive data warehouse systems to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements.
- Create plans, test files, and scripts for data warehouse testing, ranging from unit to integration testing.
- Develop data warehouse process models, including sourcing, loading, transformation, and extraction.
- Verify the structure, accuracy, or quality of warehouse data.
- Map data between source systems, data warehouses, and data marts.
- Design and implement warehouse database structures.
- Provide or coordinate troubleshooting support for data warehouses.
- Write new programs or modify existing programs to meet customer requirements, using current programming languages and technologies.
- Perform system analysis, data analysis or programming, using a variety of computer languages and procedures.
- Create or implement metadata processes and frameworks.
- Review designs, codes, test plans, or documentation to ensure quality.
- Select methods, techniques, or criteria for data warehousing evaluative procedures.
- Test software systems or applications for software enhancements or new products.
- Implement business rules via stored procedures, middleware, or other technologies.
- Create supporting documentation, such as metadata and diagrams of entity relationships, business processes, and process flow.
- Prepare functional or technical documentation for data warehouses.
- Develop and implement data extraction procedures from other systems, such as administration, billing, or claims.
- Develop or maintain standards, such as organization, structure, or nomenclature, for the design of data warehouse elements, such as data architectures, models, tools, and databases.
- Design, implement, or operate comprehensive data warehouse systems to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements.
- Create plans, test files, and scripts for data warehouse testing, ranging from unit to integration testing.
- Develop, document, or maintain standards, best practices, or system usage procedures.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Write, review, or execute plans for testing new or established document management systems.
- Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Operate data capture technology to import digitized documents into document management system.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
- Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
- Monitor regulatory activity to maintain compliance with records and document management laws.
- Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
- Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Document technical functions and specifications for new or proposed content management systems.
- Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
- Consult with end users regarding problems in accessing electronic content.
- Propose recommendations for improving content management system capabilities.
- Prepare support documentation and training materials for end users of document management systems.
- Search electronic sources, such as databases or repositories, or manual sources for information.
- Analyze, interpret, or disseminate system performance data.
- Assist in the assessment, acquisition, or deployment of new electronic document management systems.
- Develop, document, or maintain standards, best practices, or system usage procedures.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Write, review, or execute plans for testing new or established document management systems.
- Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Operate data capture technology to import digitized documents into document management system.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Write work instruction manuals, data capture guidelines, or standard operating procedures.
- Develop project-specific data management plans that address areas such as coding, reporting, or transfer of data, database locks, and work flow processes.
- Design forms for receiving, processing, or tracking data.
- Develop technical specifications for data management programming and communicate needs to information technology staff.
- Design and validate clinical databases, including designing or testing logic checks.
- Process clinical data, including receipt, entry, verification, or filing of information.
- Generate data queries, based on validation checks or errors and omissions identified during data entry, to resolve identified problems.
- Monitor work productivity or quality to ensure compliance with standard operating procedures.
- Prepare appropriate formatting to data sets as requested.
- Prepare data analysis listings and activity, performance, or progress reports.
- Confer with end users to define or implement clinical system requirements such as data release formats, delivery schedules, and testing protocols.
- Perform quality control audits to ensure accuracy, completeness, or proper usage of clinical systems and data.
- Analyze clinical data using appropriate statistical tools.
- Evaluate processes and technologies, and suggest revisions to increase productivity and efficiency.
- Supervise the work of data management project staff.
- Contribute to the compilation, organization, and production of protocols, clinical study reports, regulatory submissions, or other controlled documentation.
- Read technical literature and participate in continuing education or professional associations to maintain awareness of current database technology and best practices.
- Train staff on technical procedures or software program usage.
- Develop or select specific software programs for various research scenarios.
- Provide support and information to functional areas such as marketing, clinical monitoring, and medical affairs.
- Track the flow of work forms, including in-house data flow or electronic forms transfer.
- Write work instruction manuals, data capture guidelines, or standard operating procedures.
- Develop project-specific data management plans that address areas such as coding, reporting, or transfer of data, database locks, and work flow processes.
- Design forms for receiving, processing, or tracking data.
- Develop technical specifications for data management programming and communicate needs to information technology staff.
- Develop or maintain project reporting systems.
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
- Develop disaster recovery plans.
- Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Coordinate network or design activities with designers of associated networks.
- Develop conceptual, logical, or physical network designs.
- Develop and implement solutions for network problems.
- Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
- Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
- Visit vendors, attend conferences or training sessions, or study technical journals to keep up with changes in technology.
- Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Adjust network sizes to meet volume or capacity demands.
- Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
- Develop network-related documentation.
- Estimate time and materials needed to complete projects.
- Supervise engineers or other staff in the design or implementation of network solutions.
- Coordinate network operations, maintenance, repairs, or upgrades.
- Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
- Research and test new or modified hardware or software products to determine performance and interoperability.
- Communicate with customers, sales staff, or marketing staff to determine customer needs.
- Prepare design presentations and proposals for staff or customers.
- Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
- Prepare or monitor project schedules, budgets, or cost control systems.
- Develop plans or budgets for network equipment replacement.
- Coordinate installation of new equipment.
- Explain design specifications to integration or test engineers.
- Use network computer-aided design (CAD) software packages to optimize network designs.
- Maintain or coordinate the maintenance of network peripherals, such as printers.
- Communicate with vendors to gather information about products, alert them to future needs, resolve problems, or address system maintenance issues.
- Maintain networks by performing activities such as file addition, deletion, or backup.
- Design, organize, and deliver product awareness, skills transfer, or product education sessions for staff or suppliers.
- Develop or maintain project reporting systems.
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
- Document computer security and emergency measures policies, procedures, and tests.
- Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
- Monitor current reports of computer viruses to determine when to update virus protection systems.
- Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
- Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
- Modify computer security files to incorporate new software, correct errors, or change individual access status.
- Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.
- Monitor use of data files and regulate access to safeguard information in computer files.
- Coordinate implementation of computer system plan with establishment personnel and outside vendors.
- Train users and promote security awareness to ensure system security and to improve server and network efficiency.
- Maintain permanent fleet cryptologic and carry-on direct support systems required in special land, sea surface and subsurface operations.
- Document computer security and emergency measures policies, procedures, and tests.
- Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
- Develop and document security procedures, policies, or standards.
- Log items distributed to persons, such as keys and key cards.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Assign security personnel to posts or patrols.
- Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- Explain company policies and procedures to staff using oral or written communication.
- Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Monitor and authorize entry of employees, visitors, or other persons.
- Monitor closed-circuit television cameras.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Order materials or supplies, such as keys, uniforms, and badges.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Recruit, interview, and hire security personnel.
- Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- Secure entrances and exits by locking doors and gates.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Write and present department budgets to upper management or other stakeholders.
- Write reports documenting observations made while on patrol.
- Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- Develop and document security procedures, policies, or standards.
- Log items distributed to persons, such as keys and key cards.
- Establish and execute a project communication plan.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Confer with project personnel to identify and resolve problems.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Initiate, review, or approve modifications to project plans.
- Schedule and facilitate meetings related to information technology projects.
- Direct or coordinate activities of project personnel.
- Identify need for initial or supplemental project resources.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Perform risk assessments to develop response strategies.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Identify, review, or select vendors or consultants to meet project needs.
- Develop and manage annual budgets for information technology projects.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Coordinate recruitment or selection of project personnel.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Monitor or track project milestones and deliverables.
- Submit project deliverables, ensuring adherence to quality standards.
- Establish and execute a project communication plan.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Document procedures for hardware and software installation and use.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
- Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Review and evaluate requests from engineers, managers, and technicians for system modifications.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Instruct in use of voice, video, and data communications systems.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
- Document technical specifications and operating standards for telecommunications equipment.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Estimate costs for system or component implementation and operation.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
- Prepare system activity and performance reports.
- Implement controls to provide security for operating systems, software, and data.
- Manage user access to systems and equipment through account management and password administration.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Supervise maintenance of telecommunications equipment.
- Document procedures for hardware and software installation and use.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.