Job Duties Custom List 53-2031.00 — Flight Attendants
- Collect money for meals and beverages.
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- Collect money from customers, make change, and record transactions on customer receipts.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Call on prospective customers to explain company services or to solicit new business.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Collect money from customers, make change, and record transactions on customer receipts.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Collect fares from passengers, and issue change and transfers.
- Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards.
- Operate controls to open and close transit vehicle doors.
- Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, to transport passengers.
- Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios.
- Regulate vehicle speed and the time spent at each stop to maintain schedules.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Direct emergency evacuation procedures.
- Complete reports, including shift summaries and incident or accident reports.
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
- Attend meetings on driver and passenger safety to learn ways in which job performance might be affected.
- Record transactions and coin receptor readings to verify the amount of money collected.
- Collect fares from passengers, and issue change and transfers.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Perform equipment safety checks prior to departure.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
- Adjust window shades or seat cushions at the request of passengers.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Rotate, test, and repair or replace tires.
- Prepare daily reports of fuel, oil, and accessory sales.
- Clean windshields.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Test and charge batteries.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Provide customers with information about local roads or highways.
- Operate car washes.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Collect tickets or cash fares from passengers.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Announce stops to passengers.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Advise passengers to be seated and orderly while on vehicles.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Make minor repairs to vehicle and change tires.
- Collect tickets or cash fares from passengers.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Obey traffic laws and follow established traffic and transportation procedures.
- Report any mechanical problems encountered with vehicles.
- Verify the contents of inventory loads against shipping papers.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Read maps and follow written or verbal geographic directions.
- Load and unload trucks, vans, or automobiles.
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
- Turn in receipts and money received from deliveries.
- Sell products from truck inventory and keep records of sales.
- Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.
- Drive trucks equipped with public address systems through city streets to broadcast announcements for advertising or publicity purposes.
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
- Drive taxicabs or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Notify dispatchers or company mechanics of vehicle problems.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high-traffic areas.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Report to taxicab services or garages to receive vehicle assignments.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
- Vacuum and clean interiors and wash and polish exteriors of automobiles.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Inspect vehicles to detect any damage.
- Greet customers and open their car doors.
- Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
- Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Escort customers to their vehicles to ensure their safety.
- Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
- Lift, position, and remove barricades to open or close parking areas.
- Perform personnel activities, such as supervising or scheduling employees.
- Review motorists' identification before allowing them to enter parking facilities.
- Service vehicles with gas, oil, and water.
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
- Collect payments from customers.
- Accept music requests from event guests.
- Adhere to schedules to keep events running on time.
- Advertise services using media such as internet advertising and brochures.
- Assemble audio and video equipment.
- Communicate with clients or venue owners to determine event information, such as music preferences, scheduling, and anticipated attendance.
- Conduct sound checks to ensure equipment is working and appropriate for the venue.
- Create itemized invoices to record amounts due for services rendered.
- Create tailored playlists by aligning music with event functions.
- Develop written contracts for bookings.
- Encourage guests to dance using group dances, competitions, or other party games.
- Lead party games, such as dance-offs or prize giveaways.
- Listen to music before playing at events to ensure recordings are appropriate and meet quality standards.
- Maintain up-to-date knowledge of music releases and trends.
- Mix, cut, or sample recorded music using DJ controllers, CDJs, or DJ mixers.
- Operate disc jockey controller and other equipment, such as microphones.
- Operate visual effects equipment, such as lights, fog machines, or lasers.
- Organize music libraries or playlists.
- Select and play music incorporating crowd preferences and mood.
- Collect payments from customers.
- Collect fees and tickets from group members.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Solicit tour patronage and sell souvenirs.
- Speak foreign languages to communicate with foreign visitors.
- Collect fees and tickets from group members.
- Collect tickets, fares, or passes from passengers.
- Signal engineers to begin train runs, stop trains, or change speed, using telecommunications equipment or hand signals.
- Confer with engineers regarding train routes, timetables, and cargoes, and to discuss alternative routes when there are rail defects or obstructions.
- Receive information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Receive instructions from dispatchers regarding trains' routes, timetables, and cargoes.
- Direct and instruct workers engaged in yard activities, such as switching tracks, coupling and uncoupling cars, and routing inbound and outbound traffic.
- Operate controls to activate track switches and traffic signals.
- Keep records of the contents and destination of each train car, and make sure that cars are added or removed at proper points on routes.
- Arrange for the removal of defective cars from trains at stations or stops.
- Direct engineers to move cars to fit planned train configurations, combining or separating cars to make up or break up trains.
- Inspect each car periodically during runs.
- Review schedules, switching orders, way bills, and shipping records to obtain cargo loading and unloading information and to plan work.
- Confirm routes and destination information for freight cars.
- Verify accuracy of timekeeping instruments with engineers to ensure trains depart on time.
- Document and prepare reports of accidents, unscheduled stops, or delays.
- Instruct workers to set warning signals in front and at rear of trains during emergency stops.
- Observe yard traffic to determine tracks available to accommodate inbound and outbound traffic.
- Supervise workers in the inspection and maintenance of mechanical equipment to ensure efficient and safe train operation.
- Supervise and coordinate crew activities to transport freight and passengers and to provide boarding, porter, maid, and meal services to passengers.
- Record departure and arrival times, messages, tickets and revenue collected, and passenger accommodations and destinations.
- Inspect freight cars for compliance with sealing procedures, and record car numbers and seal numbers.
- Instruct workers to regulate air conditioning, lighting, and heating in passenger cars to ensure passengers' comfort.
- Collect tickets, fares, or passes from passengers.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
- Notify dispatchers or company mechanics of vehicle problems.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Read maps and follow written and verbal geographic directions.
- Record vehicle routes.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Report any vehicle malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Check all load-related documentation for completeness and accuracy.
- Inspect loads to ensure that cargo is secure.
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Crank trailer landing gear up or down to safely secure vehicles.
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Read bills of lading to determine assignment details.
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid, performing minor repairs, or washing trucks.
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
- Read and interpret maps to determine vehicle routes.
- Check conditions of trailers after contents have been unloaded to ensure that there has been no damage.
- Operate equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers.
- Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations.
- Load or unload trucks or help others with loading or unloading, using special loading-related equipment or other equipment as necessary.
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions.
- Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or spark plugs.
- Remove debris from loaded trailers.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Follow appropriate safety procedures for transporting dangerous goods.
- Inventory and inspect goods to be moved to determine quantities and conditions.
- Follow special cargo-related procedures, such as checking refrigeration systems for frozen foods or providing food or water for livestock.
- Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders.
- Wrap and secure goods using pads, packing paper, containers, or straps.
- Operate idle reduction systems or auxiliary power systems to generate power from alternative sources, such as fuel cells, to reduce idling time, to heat or cool truck cabins, or to provide power for other equipment.
- Give directions to laborers who are packing goods and moving them onto trailers.
- Operate trucks equipped with snowplows or sander attachments to maintain roads in winter weather.
- Drive electric or hybrid-electric powered trucks or alternative fuel-powered trucks to transport and deliver products, livestock, or other materials.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.