- Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
Occupations with related tasks Save Table: XLSX CSV
Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
3 | 3 | 2 | 43-4031.00 | Court, Municipal, and License Clerks |
2 | 2 | 2 | 43-2021.00 | Telephone Operators |
2 | 2 | 3 | 43-4161.00 | Human Resources Assistants, Except Payroll and Timekeeping |
1 | 2 | 4 | 43-9081.00 | Proofreaders and Copy Markers |
1 | 1 | 3 | 43-6012.00 | Legal Secretaries and Administrative Assistants |
1 | 1 | 2 | 43-4041.00 | Credit Authorizers, Checkers, and Clerks |
1 | 1 | 3 | 19-4044.00 | Hydrologic Technicians |
1 | 1 | 2 | 43-5031.00 | Public Safety Telecommunicators |
1 | 1 | 4 | 15-2099.01 | Bioinformatics Technicians
|
1 | 1 | 2 | 43-4071.00 | File Clerks |
1 | 1 | 2 | 43-9022.00 | Word Processors and Typists |
1 | 1 | 2 | 43-9061.00 | Office Clerks, General
|
1 | 1 | 4 | 15-1299.04 | Penetration Testers
|
1 | 1 | 3 | 43-3031.00 | Bookkeeping, Accounting, and Auditing Clerks
|
1 | 1 | 2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
|
- Perform record checks on past or current licensees, as required by investigations.
- Research information in the municipal archives upon request of public officials or private citizens.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
- Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
- Verify the authenticity of documents, such as foreign identification or immigration documents.
- Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Issue public notification of all official activities or meetings.
- Record and maintain all vital and fiscal records and accounts.
- Record case dispositions, court orders, or arrangements made for payment of court fees.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Prepare meeting agendas or packets of related information.
- Examine legal documents submitted to courts for adherence to laws or court procedures.
- Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
- Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Code information on license applications for entry into computers.
- Prepare documents recording the outcomes of court proceedings.
- Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
- Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
- Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
- Instruct parties about timing of court appearances.
- Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
- Coordinate or maintain office tracking systems for correspondence or follow-up actions.
- Train other workers or coordinate their work, as necessary.
- Perform contract administration duties, assisting with bid openings or the awarding of contracts.
- Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
- Prepare dockets or calendars of cases to be called.
- Perform record checks on past or current licensees, as required by investigations.
- Research information in the municipal archives upon request of public officials or private citizens.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Provide assistance for customers with special billing requests.
- Calculate and quote charges for services such as long-distance connections.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Interrupt busy lines if an emergency warrants.
- Provide relay service for users who are deaf or hard of hearing.
- Promote company products, services, and savings plans when appropriate.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Update directory information.
- Keep records of calls placed and received, and of related toll charges.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Examine employee files to answer inquiries and provide information for personnel actions.
- Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
- Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
- Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
- Explain company personnel policies, benefits, and procedures to employees or job applicants.
- Provide assistance in administering employee benefit programs and worker's compensation plans.
- Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
- Prepare and set up for new employee orientations.
- Gather personnel records from other departments or employees.
- Compile and prepare reports and documents pertaining to personnel activities.
- Interview job applicants to obtain and verify information used to screen and evaluate them.
- Process and review employment applications to evaluate qualifications or eligibility of applicants.
- Inform job applicants of their acceptance or rejection of employment.
- Select applicants meeting specified job requirements and refer them to hiring personnel.
- Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
- Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
- Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
- Prepare badges, passes, and identification cards, and perform other security-related duties.
- Arrange for in-house and external training activities.
- Examine employee files to answer inquiries and provide information for personnel actions.
- Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
- Consult reference books or secure aid of readers to check references with rules of grammar and composition.
- Archive documents, conduct research, and read copy, using the internet and various computer programs.
- Mark copy to indicate and correct errors in type, arrangement, grammar, punctuation, or spelling, using standard printers' marks.
- Read corrected copies or proofs to ensure that all corrections have been made.
- Correct or record omissions, errors, or inconsistencies found.
- Compare information or figures on one record against same data on other records, or with original copy, to detect errors.
- Route proofs with marked corrections to authors, editors, typists, or typesetters for correction or reprinting.
- Consult with authors and editors regarding manuscript changes and suggestions.
- Write original content, such as headlines, cutlines, captions, and cover copy.
- Typeset and measure dimensions, spacing, and positioning of page elements, such as copy and illustrations, to verify conformance to specifications, using printer's ruler or layout software.
- Read proof sheets aloud, calling out punctuation marks and spelling unusual words and proper names.
- Consult reference books or secure aid of readers to check references with rules of grammar and composition.
- Archive documents, conduct research, and read copy, using the internet and various computer programs.
- Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases.
- Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Receive and place telephone calls.
- Schedule and make appointments.
- Organize and maintain law libraries, documents, and case files.
- Make photocopies of correspondence, documents, and other printed matter.
- Assist attorneys in collecting information such as employment, medical, and other records.
- Draft and type office memos.
- Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.
- Prepare and distribute invoices to bill clients or pay account expenses.
- Submit articles and information from searches to attorneys for review and approval for use.
- Make travel arrangements for attorneys.
- Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
- Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases.
- Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
- Keep records of customers' charges and payments.
- Compile and analyze credit information gathered by investigation.
- Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
- Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
- File sales slips in customers' ledgers for billing purposes.
- Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
- Mail charge statements to customers.
- Relay credit report information to subscribers by mail or by telephone.
- Prepare credit cards or charge account plates.
- Call customers to collect payment on delinquent accounts.
- Consult with customers to resolve complaints or verify financial or credit transactions.
- Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
- Prepare reports of findings and recommendations.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
- Locate and deliver information or data as requested by customers, such as contractors, government entities, and members of the public.
- Analyze ecological data about the impact of pollution, erosion, floods, and other environmental problems on bodies of water.
- Answer technical questions from hydrologists, policymakers, or other customers developing water conservation plans.
- Apply research findings to minimize the environmental impacts of pollution, waterborne diseases, erosion, or sedimentation.
- Assist in designing programs to ensure the proper sealing of abandoned wells.
- Collect water and soil samples to test for physical, chemical, or biological properties, such as pH, oxygen level, temperature, and pollution.
- Develop computer models for hydrologic predictions.
- Estimate the costs and benefits of municipal projects, such as hydroelectric power plants, irrigation systems, and wastewater treatment facilities.
- Investigate complaints or conflicts related to the alteration of public waters by gathering information, recommending alternatives, or preparing legal documents.
- Investigate the properties, origins, or activities of glaciers, ice, snow, or permafrost.
- Measure the properties of bodies of water, such as water levels, volume, and flow.
- Perform quality control checks on data to be used by hydrologists.
- Prepare, install, maintain, or repair equipment used for hydrologic study, such as water level recorders, stream flow gauges, and water analyzers.
- Provide real time data to emergency management and weather service personnel during flood events.
- Write groundwater contamination reports on known, suspected, or potential hazardous waste sites.
- Write materials for research publications, such as maps, tables, and reports, to disseminate findings.
- Locate and deliver information or data as requested by customers, such as contractors, government entities, and members of the public.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Provide emergency medical instructions to callers.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Record details of calls, dispatches, and messages.
- Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Maintain access to, and security of, highly sensitive materials.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Learn material and pass required tests for certification.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
- Operate and maintain mobile dispatch vehicles and equipment.
- Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Enter or retrieve information from structural databases, protein sequence motif databases, mutation databases, genomic databases or gene expression databases.
- Analyze or manipulate bioinformatics data using software packages, statistical applications, or data mining techniques.
- Extend existing software programs, web-based interactive tools, or database queries as sequence management and analysis needs evolve.
- Maintain awareness of new and emerging computational methods and technologies.
- Conduct quality analyses of data inputs and resulting analyses or predictions.
- Develop or maintain applications that process biologically based data into searchable databases for purposes of analysis, calculation, or presentation.
- Confer with researchers, clinicians, or information technology staff to determine data needs and programming requirements and to provide assistance with database-related research activities.
- Participate in the preparation of reports or scientific publications.
- Write computer programs or scripts to be used in querying databases.
- Document all database changes, modifications, or problems.
- Create data management or error-checking procedures and user manuals.
- Develop or apply data mining and machine learning algorithms.
- Design or implement web-based tools for querying large-scale biological databases.
- Package bioinformatics data for submission to public repositories.
- Train bioinformatics staff or researchers in the use of databases.
- Test new or updated software or tools and provide feedback to developers.
- Monitor database performance and perform any necessary maintenance, upgrades, or repairs.
- Confer with database users about project timelines and changes.
- Perform routine system administrative functions, such as troubleshooting, back-ups, or upgrades.
- Enter or retrieve information from structural databases, protein sequence motif databases, mutation databases, genomic databases or gene expression databases.
- Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
- Scan or read incoming materials to determine how and where they should be classified or filed.
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Answer questions about records or files.
- Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
- Add new material to file records or create new records as necessary.
- Gather materials to be filed from departments or employees.
- Track materials removed from files to ensure that borrowed files are returned.
- Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
- Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
- Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.
- Modify or improve filing systems or implement new filing systems.
- Design forms related to filing systems.
- Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.
- Operate mechanized files that rotate to bring needed records to a particular location.
- Assign and record or stamp identification numbers or codes to index materials for filing.
- Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.
- Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
- Search for specific sets of stored, typed characters to make changes.
- Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.
- Check completed work for spelling, grammar, punctuation, and format.
- File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.
- Print and make copies of work.
- Transmit work electronically to other locations.
- Address envelopes or prepare envelope labels, using typewriter or computer.
- Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.
- Gather, register, and arrange the material to be typed, following instructions.
- Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
- Keep records of work performed.
- Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
- Collate pages of reports and other documents.
- Reformat documents, moving paragraphs or columns.
- Adjust settings for format, page layout, line spacing, and other style requirements.
- Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
- Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
- Manage schedules and set dates, times, and locations for meetings and appointments.
- Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.
- Transcribe stenotyped notes of court proceedings.
- Search for specific sets of stored, typed characters to make changes.
- Review files, records, and other documents to obtain information to respond to requests.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Inventory and order materials, supplies, and services.
- Deliver messages and run errands.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Process and prepare documents, such as business or government forms and expense reports.
- Monitor and direct the work of lower-level clerks.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Train other staff members to perform work activities, such as using computer applications.
- Count, weigh, measure, or organize materials.
- Make travel arrangements for office personnel.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Review files, records, and other documents to obtain information to respond to requests.
- Gather cyber intelligence to identify vulnerabilities.
- Assess the physical security of servers, systems, or network devices to identify vulnerability to temperature, vandalism, or natural disasters.
- Collect stakeholder data to evaluate risk and to develop mitigation strategies.
- Conduct network and security system audits, using established criteria.
- Configure information systems to incorporate principles of least functionality and least access.
- Design security solutions to address known device vulnerabilities.
- Develop and execute tests that simulate the techniques of known cyber threat actors.
- Develop infiltration tests that exploit device vulnerabilities.
- Develop presentations on threat intelligence.
- Develop security penetration testing processes, such as wireless, data networks, and telecommunication security tests.
- Discuss security solutions with information technology teams or management.
- Document penetration test findings.
- Evaluate vulnerability assessments of local computing environments, networks, infrastructures, or enclave boundaries.
- Identify new threat tactics, techniques, or procedures used by cyber threat actors.
- Identify security system weaknesses, using penetration tests.
- Investigate security incidents, using computer forensics, network forensics, root cause analysis, or malware analysis.
- Keep up with new penetration testing tools and methods.
- Maintain up-to-date knowledge of hacking trends.
- Prepare and submit reports describing the results of security fixes.
- Test the security of systems by attempting to gain access to networks, Web-based applications, or computers.
- Update corporate policies to improve cyber security.
- Write audit reports to communicate technical and procedural findings and recommend solutions.
- Gather cyber intelligence to identify vulnerabilities.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Comply with federal, state, and company policies, procedures, and regulations.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Receive, record, and bank cash, checks, and vouchers.
- Code documents according to company procedures.
- Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
- Reconcile or note and report discrepancies found in records.
- Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Match order forms with invoices, and record the necessary information.
- Perform personal bookkeeping services.
- Prepare and process payroll information.
- Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
- Compute deductions for income and social security taxes.
- Calculate and prepare checks for utilities, taxes, and other payments.
- Monitor status of loans and accounts to ensure that payments are up to date.
- Reconcile records of bank transactions.
- Compile budget data and documents, based on estimated revenues and expenses and previous budgets.
- Compare computer printouts to manually maintained journals to determine if they match.
- Transfer details from separate journals to general ledgers or data processing sheets.
- Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
- Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.
- Prepare purchase orders and expense reports.
- Prepare trial balances of books.
- Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
- Maintain inventory records.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Conduct searches to find needed information, using such sources as the Internet.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
- Arrange conference, meeting, or travel reservations for office personnel.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Mail newsletters, promotional material, or other information.
- Take dictation in shorthand or by machine and transcribe information.
- Develop or maintain internal or external company Web sites.
- Conduct searches to find needed information, using such sources as the Internet.