Summary Report for:
37-2012.00 - Maids and Housekeeping Cleaners
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Sample of reported job titles: Housekeeper, Environmental Services Worker, Housekeeping Laundry Worker, Environmental Services Aide, Housekeeping Aide, Cottage Attendant, Room Cleaner
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Work Context | Job Zone | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Additional Information
Tasks
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Dust and polish furniture and equipment.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Hang draperies and dust window blinds.
Tools & Technology
Tools used in this occupation:
| Carpet cleaning equipment — Carpet shampooers; Carpet steamers |
| Floor polishers — Floor burnishers; Power floor buffers |
| Hand sprayers — Spray bottles |
| Ladders — Step ladders |
| Laundry type washing machines — Light commercial washing machines; Washer extractors |
| Sewing machines — Industrial sewing machines |
Technology used in this occupation:
| Data base user interface and query software — Data entry software |
| Facilities management software — Computerized maintenance management system CMMS software |
| Inventory management software — Inventory tracking software |
| Materials requirements planning logistics and supply chain software — Computerized bed control system software |
Knowledge
No knowledge met the minimum score.
Skills
| Reading Comprehension — Understanding written sentences and paragraphs in work related documents. |
Abilities
| Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
| Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. |
Work Activities
| Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
Work Context
| Spend Time Walking and Running — How much does this job require walking and running? |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? |
| Spend Time Standing — How much does this job require standing? |
| Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body? |
| Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? |
| Spend Time Making Repetitive Motions — How much does this job require making repetitive motions? |
| Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job? |
| Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Time Pressure — How often does this job require the worker to meet strict deadlines? |
| Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
Job Zone
| Title | Job Zone One: Little or No Preparation Needed |
| Overall Experience | No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a cashier even if he/she has never worked before. |
| Job Training | Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job. |
| Job Zone Examples | These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, cashiers, and waiters/waitresses. |
| SVP Range | (Below 4.0) |
| Education | These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license. |
There is 1 recognized apprenticeable specialty associated with this occupation:
Housekeeper, Commercial, Residential, or Industrial
To learn about specific apprenticeship opportunities, please consult the U.S. Department of Labor State Apprenticeship Information
website.
For general information about apprenticeships, training, and partnerships with
business, visit the U.S. Department of Labor Office of Apprenticeship
website.
Interests
Interest code: RC
| Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. |
| Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
Work Styles
| Integrity — Job requires being honest and ethical. |
| Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. |
| Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
| Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
| Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
| Initiative — Job requires a willingness to take on responsibilities and challenges. |
| Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
Work Values
| Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| Independence — Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
Related Occupations
| 35-1011.00 | Chefs and Head Cooks 
|
| 35-2011.00 | Cooks, Fast Food
|
| 35-9011.00 | Dining Room and Cafeteria Attendants and Bartender Helpers
|
| 35-9021.00 | Dishwashers
|
| 47-2042.00 | Floor Layers, Except Carpet, Wood, and Hard Tiles |
| 53-7064.00 | Packers and Packagers, Hand |
Wages & Employment Trends
National
| Median wages (2007) | $8.82 hourly, $18,350 annual |
| Employment (2006) | 1,470,000 employees |
| Projected growth (2006-2016) | 
Average (7% to 13%)
|
| Projected need (2006-2016) | 463,000 additional employees |
State & National
Source: Bureau of Labor Statistics 2007 wage data
and 2006-2016 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2006-2016). "Projected need" represents job openings due to growth and net replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- International Executive Housekeepers Association, Inc.
, 1001 Eastwind Dr., Suite 301, Westerville, OH 43081-3361. Phone: (800) 200-6342. Fax: (614) 895-1248.