Updated 2004
In-Demand

Details Report for:
15-1071.00 - Network and Computer Systems Administrators

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.

This newly defined occupation contains data obtained through the O*NET data collection program and has not yet been rated for Interests and Work Values.

Sample of reported job titles: Systems Administrator, Network Administrator, Network Engineer, Information Technology Specialist (IT Specialist), Information Technology Manager (IT Manager), LAN Administrator (Local Area Network Administrator), Systems Engineer, Information Technology Director (IT Director), Network Manager, Network Specialist

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Work Styles  |  Education  |  Wages & Employment  |  Additional Information

Tasks   Save Table (XLS/CSV)


Importance
Category Task
83   Core Diagnose hardware and software problems, and replace defective components.
82   Core Perform data backups and disaster recovery operations.
82   Core Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
80   Core Plan, coordinate, and implement network security measures to protect data, software, and hardware.
76   Core Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
70   Core Perform routine network startup and shutdown procedures, and maintain control records.
70   Core Design, configure, and test computer hardware, networking software and operating system software.
68   Core Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
67   Core Confer with network users about how to solve existing system problems.
65   Core Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
64   Core Train people in computer system use.
64   Core Load computer tapes and disks, and install software and printer paper or forms.
63   Core Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
63   Core Analyze equipment performance records to determine the need for repair or replacement.
62   Core Maintain logs related to network functions, as well as maintenance and repair records.
62   Core Research new technology, and implement it or recommend its implementation.
60   Core Maintain an inventory of parts for emergency repairs.
57   Core Coordinate with vendors and with company personnel to facilitate purchases.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

Cable accessories — Cable verifiers
Desktop computers
Hard disk arrays — Redundant array of independent disks RAID systems
Interferometers — Optical spectrum analyzers
Network analyzers — Asynchronous transfer mode ATM analyzers; Bit error rate BER testers; Synchronous optical network SONET analyzers; T-Birds (see all 5 examples)
Notebook computers
Power meters — Powerline monitors
Protocol analyzers
Reflectometers — Optical time domain reflectometers
Tape arrays — Tape libraries

Technology used in this occupation:

Administration software — Cisco Systems CiscoWorks; Element management software; Network management software; Network shutdown software (see all 8 examples)
Backup or archival software — Backup and archival software; System and data disaster recovery software; VERITAS Backup Exec
Configuration management software — Application management software; Automated installation software; Patch and update management software; Systems and applications migration software
Enterprise application integration software — Enterprise application integration EAI software; Systems integration software
Internet directory services software — Active directory software; Berkeley Internet Domain Name BIND software; Domain name system DNS software; Network addressable storage NAS software
Network monitoring software — Ethereal; Multi-router traffic grapher MRTG software; Veritas NerveCenter; ZABBIX software (see all 23 examples)
Network operating system enhancement software — Management information base MIB software; Network, server and operating system optimization software; Operating system process control software
Network security or virtual private network VPN management software — Intrusion prevention system IPS software; Network and system vulnerability assessment software; OpenService Open NerveCenter; Security incident handling software (see all 7 examples)
Object or component oriented development software — Practical extraction and reporting language Perl; Python
Transaction security and virus protection software — Encryption software; Packet filter software; Ping software; Root kit detection software (see all 5 examples)

See all 42 T2 categories

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
94   Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
72   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
68   Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
63   English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
55   Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
53   Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
52   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
51   Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
43   Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
43   Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
41   Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
40   Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
34   Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
31   Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
28   Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
27   Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
26   Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
24   Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
17   Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
16   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
15   Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
13   Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
13   Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
11   Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
11   Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
  Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
  Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
  Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

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Skills   Save Table (XLS/CSV)


Importance
Skill
82   Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
82   Troubleshooting — Determining causes of operating errors and deciding what to do about it.
81   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
80   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
77   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
77   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
73   Service Orientation — Actively looking for ways to help people.
68   Coordination — Adjusting actions in relation to others' actions.
68   Equipment Selection — Determining the kind of tools and equipment needed to do a job.
67   Installation — Installing equipment, machines, wiring, or programs to meet specifications.
66   Repairing — Repairing machines or systems using the needed tools.
66   Time Management — Managing one's own time and the time of others.
65   Technology Design — Generating or adapting equipment and technology to serve user needs.
64   Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
63   Instructing — Teaching others how to do something.
63   Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
62   Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
62   Speaking — Talking to others to convey information effectively.
61   Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
61   Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
61   Operations Analysis — Analyzing needs and product requirements to create a design.
58   Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
58   Writing — Communicating effectively in writing as appropriate for the needs of the audience.
53   Operation and Control — Controlling operations of equipment or systems.
52   Mathematics — Using mathematics to solve problems.
51   Negotiation — Bringing others together and trying to reconcile differences.
50   Persuasion — Persuading others to change their minds or behavior.
49   Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
48   Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
47   Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
47   Programming — Writing computer programs for various purposes.
39   Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
38   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
34   Science — Using scientific rules and methods to solve problems.
33   Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
85   Near Vision — The ability to see details at close range (within a few feet of the observer).
81   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
78   Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
78   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
75   Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
75   Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
75   Written Comprehension — The ability to read and understand information and ideas presented in writing.
72   Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
69   Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
69   Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
66   Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
66   Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
63   Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
63   Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
63   Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
63   Speech Clarity — The ability to speak clearly so others can understand you.
63   Written Expression — The ability to communicate information and ideas in writing so others will understand.
60   Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
60   Speech Recognition — The ability to identify and understand the speech of another person.
56   Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
53   Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
53   Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
50   Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
47   Far Vision — The ability to see details at a distance.
47   Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
47   Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
41   Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
41   Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
41   Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
38   Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
35   Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
31   Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
31   Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
31   Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
28   Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
19   Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
19   Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
16   Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
16   Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
16   Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  Night Vision — The ability to see under low light conditions.
  Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
  Sound Localization — The ability to tell the direction from which a sound originated.
  Speed of Limb Movement — The ability to quickly move the arms and legs.
 Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
 Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
 Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
 Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
 Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
 Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
97   Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
85   Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
82   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
81   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
77   Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
71   Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
71   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
69   Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
68   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
67   Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
67   Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
67   Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
67   Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
64   Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
62   Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
61   Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
61   Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
60   Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
55   Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
51   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
51   Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
50   Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
50   Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
49   Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
48   Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
48   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
45   Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
44   Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
44   Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
44   Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
43   Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
42   Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
41   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
40   Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
40   Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
34   Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
33   Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
30   Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
27   Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
21   Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
20   Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

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Work Context   Save Table (XLS/CSV)


Context
Work Context
99   Electronic Mail — How often do you use electronic mail in this job?
98   Telephone — How often do you have telephone conversations in this job?
97   Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
96   Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
89   Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
84   Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
82   Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
81   Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
81   Work With Work Group or Team — How important is it to work with others in a group or team in this job?
78   Duration of Typical Work Week — Number of hours typically worked in one week.
71   Spend Time Sitting — How much does this job require sitting?
70   Time Pressure — How often does this job require the worker to meet strict deadlines?
69   Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?
67   Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
66   Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
63   Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
63   Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
63   Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
61   Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
56   Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
55   Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
55   Letters and Memos — How often does the job require written letters and memos?
54   Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
53   Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
50   Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
44   Deal With External Customers — How important is it to work with external customers or the public in this job?
41   Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
37   Spend Time Standing — How much does this job require standing?
35   Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
33   Degree of Automation — How automated is the job?
31   Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
31   Public Speaking — How often do you have to perform public speaking in this job?
29   Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
28   Spend Time Walking and Running — How much does this job require walking and running?
25   Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
22   Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
22   Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
20   Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
19   Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
18   In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
16   Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
16   Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
16   Work Schedules — How regular are the work schedules for this job?
15   Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
11   Exposed to Radiation — How often does this job require exposure to radiation?
11   Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
10   Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
10   Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
10   Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
10   Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
  Exposed to High Places — How often does this job require exposure to high places?
  Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
  Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
  Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
  In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
  Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
 Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?

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Job Zone   Save Table (XLS/CSV)

Component Description
Title Job Zone Four: Considerable Preparation Needed
 
Overall Experience A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
 
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
 
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, human resource managers, computer programmers, teachers, chemists, and police detectives.
 
SVP Range (7.0 to < 8.0)
 
Education Most of these occupations require a four - year bachelor's degree, but some do not.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
88   Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
88   Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
86   Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
83   Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
83   Initiative — Job requires a willingness to take on responsibilities and challenges.
81   Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
80   Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
79   Integrity — Job requires being honest and ethical.
78   Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
78   Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
77   Persistence — Job requires persistence in the face of obstacles.
75   Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
74   Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
71   Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
66   Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
55   Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Education


Percentage of Respondents
Education Level Attained
50   Bachelor's degree or higher
42   Some college
  High school or less

Source: Bureau of Labor Statistics external site survey of employees aged 25-44.

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Wages & Employment Trends

National

Category Occupation Information
Median wages (2006) $29.87 hourly, $62,130 annual
 
Employment (2006) 309,000 employees
 
Projected growth (2006-2016) Much faster than average (21% or higher) Much faster than average (21% or higher)
 
Projected need (2006-2016) 154,000 additional employees

State & National

          CareerOneStop

Source: Bureau of Labor Statistics 2006 wage data external site and 2006-2016 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2006-2016). "Projected need" represents job openings due to growth and net replacement.

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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