Details Report

Updated 2004

Details Report for:
11-9081.00 - Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Sample of reported job titles: Front Office Manager, Front Desk Manager, Director of Front Office, Hotel Manager, Bed and Breakfast Innkeeper

View report: Summary Details Custom

Tasks Save Table (XLS/CSV)

Importance	Category	Task
88	Core	Greet and register guests.
87	Core	Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
87	Core	Assign duties to workers, and schedule shifts.
85	Core	Coordinate front-office activities of hotels or motels, and resolve problems.
85	Core	Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
84	Core	Confer and cooperate with other managers to ensure coordination of hotel activities.
84	Core	Collect payments, and record data pertaining to funds and expenditures.
82	Core	Manage and maintain temporary or permanent lodging facilities.
81	Core	Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
78	Core	Train staff members.
78	Core	Show, rent, or assign accommodations.
77	Core	Develop and implement policies and procedures for the operation of a department or establishment.
77	Core	Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
73	Core	Prepare required paperwork pertaining to departmental functions.
72	Core	Interview and hire applicants.
68	Core	Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
68	Core	Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
77	Supplemental	Perform marketing and public relations activities.
77	Supplemental	Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
76	Supplemental	Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
69	Supplemental	Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
65	Supplemental	Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
48	Supplemental	Book tickets for guests for local tours and attractions.

Tools & Technology Save Table (XLS/CSV)

Tools used in this occupation:

Calculators or accessories — 10-key calculators

Cash registers

Desktop computers

Notebook computers — Laptop computers

Personal computers

Personal digital assistant PDAs or organizers — Handheld computers

Point of sale credit or debit verification kits — Credit card machines

Premise branch exchange PBX systems — Private automatic branch exchange PABX systems

Special purpose telephones — Multi-line telephones

Voice mail systems

Technology used in this occupation:

Accounting software

Customer relationship management CRM software — Enablez ResortSuite; GuestClick software

Electronic mail software — Email software

Facilities management software — Anand Systems ASI FrontDesk; Execu/Tech Systems HOTEL Premium; TCS Hotel Software Guest Tracker; UniResMan software (see all 13 examples)

Point of sale POS software — ePOS Business Solutions System 3 POS

Spreadsheet software — Microsoft Excel

Time accounting software — Payroll software

Word processing software — Microsoft Word

See all T2 categories and examples

Knowledge Save Table (XLS/CSV)

Importance		Knowledge
95		Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
79		Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
76		English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
75		Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
71		Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
70		Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
65		Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
63		Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
62		Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
54		Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
50		Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
50		Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
44		Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
43		Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
41		Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
34		Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
31		Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
30		Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
25		Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
24		Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
24		Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
21		Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
20		Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
20		Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
16		Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
15		Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
13		Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
11		Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
8		Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
8		History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
6		Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
5		Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
4		Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.

Skills Save Table (XLS/CSV)

Importance		Skill
92		Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
91		Speaking — Talking to others to convey information effectively.
90		Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
88		Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
85		Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
84		Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
83		Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
82		Instructing — Teaching others how to do something.
82		Service Orientation — Actively looking for ways to help people.
82		Time Management — Managing one's own time and the time of others.
79		Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
78		Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
77		Coordination — Adjusting actions in relation to others' actions.
77		Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
77		Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
72		Writing — Communicating effectively in writing as appropriate for the needs of the audience.
71		Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
66		Equipment Selection — Determining the kind of tools and equipment needed to do a job.
65		Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
65		Negotiation — Bringing others together and trying to reconcile differences.
64		Mathematics — Using mathematics to solve problems.
61		Persuasion — Persuading others to change their minds or behavior.
48		Operations Analysis — Analyzing needs and product requirements to create a design.
41		Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
37		Technology Design — Generating or adapting equipment and technology to serve user needs.
36		Troubleshooting — Determining causes of operating errors and deciding what to do about it.
35		Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
30		Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
26		Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
24		Installation — Installing equipment, machines, wiring, or programs to meet specifications.
24		Operation and Control — Controlling operations of equipment or systems.
21		Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
20		Science — Using scientific rules and methods to solve problems.
19		Repairing — Repairing machines or systems using the needed tools.
7		Programming — Writing computer programs for various purposes.

Abilities Save Table (XLS/CSV)

Importance		Ability
91		Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
88		Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75		Speech Clarity — The ability to speak clearly so others can understand you.
72		Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
72		Speech Recognition — The ability to identify and understand the speech of another person.
69		Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
63		Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
63		Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
63		Written Comprehension — The ability to read and understand information and ideas presented in writing.
63		Written Expression — The ability to communicate information and ideas in writing so others will understand.
60		Near Vision — The ability to see details at close range (within a few feet of the observer).
50		Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
47		Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
47		Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
44		Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
44		Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
44		Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
41		Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
31		Far Vision — The ability to see details at a distance.
31		Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
28		Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
28		Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
25		Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
22		Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
19		Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
16		Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
16		Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
16		Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
16		Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
13		Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
10		Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
10		Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
6		Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
6		Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
3		Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
0		Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
0		Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0		Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
0		Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
0		Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
0		Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0		Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
0		Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
0		Night Vision — The ability to see under low light conditions.
0		Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0		Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
0		Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
0		Sound Localization — The ability to tell the direction from which a sound originated.
0		Speed of Limb Movement — The ability to quickly move the arms and legs.
0		Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
0		Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
0		Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

Work Activities Save Table (XLS/CSV)

Importance		Work Activity
88		Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. receive customer orders
83		Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. answer customer or public inquiries collect payment greet customers, guests, visitors, or passengers provide customer service supply guests with information or services
82		Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
82		Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
79		Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. maintain account records
79		Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. use computers to enter, access or retrieve data
78		Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. conduct or attend staff meetings
75		Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. negotiate business contracts resolve customer or public complaints resolve personnel problems or grievances
74		Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
73		Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
72		Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. investigate customer complaints
71		Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. maintain records, reports, or files prepare or maintain employee records
70		Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. write business correspondence
70		Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. confer with other departmental heads to coordinate activities direct and coordinate activities of workers or staff oversee execution of organizational or program policies
69		Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. order or purchase supplies, materials, or equipment receive or disburse cash related to payments received
67		Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
67		Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
65		Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
63		Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. schedule employee work hours
61		Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
61		Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. understand government health, hotel or food service regulations
57		Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. monitor lodging or dining facility operations to ensure regulation monitor operations to verify conformance to standards
56		Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. assign work to staff or employees orient new employees
55		Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. analyze operational or management reports or records
54		Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
50		Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
49		Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. explain rules, policies or regulations
48		Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. evaluate premises for cleanliness inspect property
47		Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
47		Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
46		Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. evaluate information from employment interviews hire, discharge, transfer, or promote workers interview job applicants
45		Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
41		Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
40		Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
30		Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
26		Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
26		Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
24		Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
11		Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
10		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
10		Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Context Save Table (XLS/CSV)

Context		Work Context
98		Telephone — How often do you have telephone conversations in this job?
95		Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
90		Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
89		Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
88		Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
87		Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
85		Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?
84		Deal With External Customers — How important is it to work with external customers or the public in this job?
82		Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
81		Duration of Typical Work Week — Number of hours typically worked in one week.
81		Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
75		Letters and Memos — How often does the job require written letters and memos?
74		Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
71		Work With Work Group or Team — How important is it to work with others in a group or team in this job?
69		Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
67		Time Pressure — How often does this job require the worker to meet strict deadlines?
65		Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
64		Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
62		Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
56		Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
55		Electronic Mail — How often do you use electronic mail in this job?
55		Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
51		Spend Time Sitting — How much does this job require sitting?
50		Spend Time Standing — How much does this job require standing?
49		Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
39		Degree of Automation — How automated is the job?
39		In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
38		Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
36		Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
36		Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
35		Spend Time Walking and Running — How much does this job require walking and running?
33		Public Speaking — How often do you have to perform public speaking in this job?
33		Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
29		Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
27		Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
26		Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
24		Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
23		Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
18		Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
18		Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
16		Work Schedules — How regular are the work schedules for this job?
15		Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
15		Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
14		Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
14		Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
11		Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
11		Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
9		Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
7		Exposed to High Places — How often does this job require exposure to high places?
6		Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
5		Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
4		Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
1		Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
0		Exposed to Radiation — How often does this job require exposure to radiation?
0		Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
0		In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
0		Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

Job Zone Save Table (XLS/CSV)

Component	Description
Title	Job Zone Three: Medium Preparation Needed

Overall Experience	Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Job Training	Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Job Zone Examples	These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.

SVP Range	(6.0 to < 7.0)

Education	Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Interests Save Table (XLS/CSV)

Occupational Interest		Interest
100		Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
72		Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
50		Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
33		Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
11		Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
6		Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Styles Save Table (XLS/CSV)

Importance		Work Style
97		Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
95		Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
94		Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
91		Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
88		Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
87		Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
86		Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
86		Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
85		Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
85		Integrity — Job requires being honest and ethical.
82		Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
81		Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
78		Initiative — Job requires a willingness to take on responsibilities and challenges.
74		Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
74		Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
72		Persistence — Job requires persistence in the face of obstacles.

Work Values Save Table (XLS/CSV)

Extent		Work Value
100		Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
83		Independence — Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
67		Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
56		Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
53		Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
50		Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Related Occupations Save Table (XLS/CSV)

11-9051.00	Food Service Managers
35-1012.00	First-Line Supervisors/Managers of Food Preparation and Serving Workers
37-1011.00	First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
37-1012.00	First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers
39-9032.00	Recreation Workers
43-1011.00	First-Line Supervisors/Managers of Office and Administrative Support Workers

Education

Percentage of Respondents	Education Level Attained
45	Bachelor's degree or higher
32	Some college
23	High school or less

Source: Bureau of Labor Statistics survey of employees aged 25-44.

Wages & Employment Trends

National

Category	Occupation Information
Median wages (2007)	$21.27 hourly, $44,240 annual

Employment (2006)	71,000 employees

Projected growth (2006-2016)	Average (7% to 13%)

Projected need (2006-2016)	24,000 additional employees

Details Report for: 11-9081.00 - Lodging Managers