How do they match: Correspondence Clerks

  • Authorization Specialist
  • Authorization and Referral Coordinator
  • Chargeback Specialist
  • Correspondence Specialist
  • Dispute Specialist
  • Dispute Resolution Specialist
  • Medical Authorization Specialist

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Compile data pertinent to manufacture of special products for customers.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.