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How do they match:
First-Line Supervisors of Personal Service Workers
1
O*NET-SOC Title
First
-
Line
Supervisors
of
Personal Service
Workers
15
Alternate Occupation Titles
Adult Family Home Program
Manager
Animal Trainer
Supervisor
Aquatics
Supervisor
Barber Shop
Manager
Beauty Shop
Manager
Child Care
Worker
Supervisor
Comfort Station
Supervisor
Department
Manager
Direct Care
Supervisor
Hair Salon
Supervisor
Hospitality
Manager
Hospitality House
Supervisor
Resident Care
Supervisor
Residential Care Facility
Manager
Summer Camp
Supervisor
1
O*NET-SOC Description
Supervise
and coordinate activities
of
personal service
workers.
11
Tasks
Arrange
worker
breaks to ensure services are adequately staffed throughout each shift.
Assign
work
schedules, following
work
requirements, to ensure quality and timely delivery
of
service.
Direct or coordinate the activities
of
workers
, such as hotel staff or hair stylists.
Inform
management
about problems, such as employee disputes.
Inform
workers
about interests or special needs
of
specific groups.
Inspect
work
areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Investigate employee complaints and resolve problems following
management
rules and regulations.
Meet with
managers
or other
supervisors
to stay informed
of
changes affecting operations.
Observe and evaluate
workers
' appearance and performance to ensure quality service and compliance with specifications.
Resolve customer complaints regarding
worker
performance or services rendered.
Train
workers
in proper operational procedures and functions and explain company policies.
5
Detailed Work Activities
Supervise
service
workers.
Assign duties or
work
schedules to employees.
Investigate
work
related complaints to determine corrective actions.
Prepare employee
work
schedules.
Report information to
managers
or other personnel.
Type a title or code for matches
No quick matches found
Search for keyword results
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Bright Outlook
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Industry
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Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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How do they match: 39-1022.00 - First-Line Supervisors of Personal Service Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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