How do they match: First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

  • First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.

  • Perform human resources activities.
  • Evaluate employee performance.
  • Maintain knowledge of business operations.
  • Manage operations of artistic or entertainment departments or organizations.