How do they match: Gambling Surveillance Officers and Gambling Investigators

  • Casino Worker
  • Surveillance Manager
  • Surveillance Supervisor

  • Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

  • Supervise or train surveillance observers.
  • Act as oversight or security agents for management or customers.
  • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.

  • Discuss performance, complaints, or violations with supervisors.
  • Train employees in proper work procedures.