How do they match: Patient Representatives

  • Intake Specialist
  • Patient Access Specialist
  • Patient Reimbursement Agent
  • Patient Resources Agent
  • Patient Service Specialist
  • Patient Services Specialist

  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.