How do they match: Computer User Support Specialists

  • Systems Admin
  • Systems Administrator
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Information Systems Analyst
  • Information Systems Technician
  • Operating Systems Specialist
  • PC Systems Coordinator
  • PC Installation Engineer
  • Personal Computer Systems Coordinator
  • Personal Computer Installation Engineer
  • Software Installer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Install computer hardware.
  • Install computer software.
  • Monitor computer system performance to ensure proper operation.
  • Recommend changes to improve computer or information systems.