How do they match: Computer User Support Specialists

  • Help Desk Analyst
  • Help Desk Coordinator
  • Help Desk Manager
  • Help Desk Operator
  • Help Desk Rep
  • Help Desk Representative
  • Help Desk Specialist
  • Help Desk Support Manager
  • Help Desk Support Specialist
  • Help Desk Tech
  • Help Desk Technician
  • Computer Help Desk Rep
  • Computer Help Desk Representative
  • Computer Help Desk Specialist
  • IT Help Desk Tech
  • Information Technology Help Desk Technician

  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Collaborate with others to determine design specifications or details.
  • Collaborate with others to resolve information technology issues.
  • Provide recommendations to others about computer hardware.
  • Teach others to use computer equipment or hardware.
  • Train others in computer interface or software use.