Knowledge: Customer and Personal Service

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Knowledge — Customer and Personal Service Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sort by: Importance	Level	Code	Occupation
73	70	11-1011.00	Chief Executives
75	74	11-1021.00	General and Operations Managers
78	74	11-2011.00	Advertising and Promotions Managers
83	77	11-2021.00	Marketing Managers
82	75	11-2022.00	Sales Managers
86	86	11-2031.00	Public Relations Managers
79	76	11-3011.00	Administrative Services Managers
72	73	11-3021.00	Computer and Information Systems Managers
55	52	11-3031.01	Treasurers and Controllers
89	81	11-3031.02	Financial Managers, Branch or Department
67	69	11-3040.00	Human Resources Managers
51	56	11-3041.00	Compensation and Benefits Managers
78	72	11-3042.00	Training and Development Managers
52	47	11-3051.00	Industrial Production Managers
64	64	11-3061.00	Purchasing Managers
72	71	11-3071.01	Transportation Managers
61	61	11-3071.02	Storage and Distribution Managers
71	67	11-9011.01	Nursery and Greenhouse Managers
67	68	11-9011.02	Crop and Livestock Managers
64	60	11-9011.03	Aquacultural Managers
40	41	11-9012.00	Farmers and Ranchers
74	69	11-9021.00	Construction Managers
88	79	11-9031.00	Education Administrators, Preschool and Child Care Center/Program
80	79	11-9032.00	Education Administrators, Elementary and Secondary School
79	77	11-9033.00	Education Administrators, Postsecondary
62	56	11-9041.00	Engineering Managers
74	67	11-9051.00	Food Service Managers
100	90	11-9061.00	Funeral Directors
90	80	11-9071.00	Gaming Managers
95	76	11-9081.00	Lodging Managers

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