Knowledge: Customer and Personal Service

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Knowledge — Customer and Personal Service Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sort by: Importance	Level	Code	Occupation
89	92	43-5031.00	Police, Fire, and Ambulance Dispatchers
89	91	21-1091.00	Health Educators
84	91	29-2041.00	Emergency Medical Technicians and Paramedics
100	90	11-9061.00	Funeral Directors
96	90	41-3031.01	Sales Agents, Securities and Commodities
96	88	39-6012.00	Concierges
91	88	29-1126.00	Respiratory Therapists
86	86	11-2031.00	Public Relations Managers
98	85	39-6031.00	Flight Attendants
82	85	13-1031.01	Claims Examiners, Property and Casualty Insurance
82	85	13-1061.00	Emergency Management Specialists
78	85	29-1199.03	Nurse Practitioners
75	85	33-2022.00	Forest Fire Inspectors and Prevention Specialists
71	85	33-2011.02	Forest Fire Fighters
85	84	53-6041.00	Traffic Technicians
74	84	33-1021.02	Forest Fire Fighting and Prevention Supervisors
71	84	33-3051.01	Police Patrol Officers
90	83	13-2071.00	Loan Counselors
89	83	21-1023.00	Mental Health and Substance Abuse Social Workers
79	83	21-1013.00	Marriage and Family Therapists
68	83	19-3031.02	Clinical Psychologists
91	82	41-9031.00	Sales Engineers
90	82	41-3021.00	Insurance Sales Agents
87	82	43-4151.00	Order Clerks
84	82	41-4011.00	Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
72	82	29-1062.00	Family and General Practitioners
94	81	19-1031.03	Park Naturalists
91	81	11-9151.00	Social and Community Service Managers
90	81	29-2091.00	Orthotists and Prosthetists
89	81	11-3031.02	Financial Managers, Branch or Department

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