Browse by O*NET Descriptor

Knowledge — Customer and Personal Service   Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sort by:  Importance  Level Code Occupation
98   85   39-6031.00 Flight Attendants In-Demand
96   90   41-3031.01 Sales Agents, Securities and Commodities In-Demand
96   88   39-6012.00 Concierges
96   71   39-1012.00 Slot Key Persons
95   76   11-9081.00 Lodging Managers In-Demand
95   74   43-4111.00 Interviewers, Except Eligibility and Loan
95   72   43-3071.00 Tellers In-Demand
94   81   19-1031.03 Park Naturalists
94   77   29-2081.00 Opticians, Dispensing In-Demand
93   74   43-4141.00 New Accounts Clerks
93   57   39-5094.00 Skin Care Specialists
92   90   29-1126.00 Respiratory Therapists In-Demand
92   85   11-9061.00 Funeral Directors
92   70   43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks In-Demand
91   82   41-9031.00 Sales Engineers In-Demand
91   78   39-1011.00 Gaming Supervisors In-Demand
90   83   13-2071.00 Loan Counselors
90   81   29-2091.00 Orthotists and Prosthetists
90   80   11-9071.00 Gaming Managers
90   79   49-2011.00 Computer, Automated Teller, and Office Machine Repairers In-Demand
90   79   39-3012.00 Gaming and Sports Book Writers and Runners
90   79   43-2021.00 Telephone Operators
90   78   15-1071.01 Computer Security Specialists In-Demand
90   78   35-2013.00 Cooks, Private Household
90   78   29-1023.00 Orthodontists
90   76   11-9111.00 Medical and Health Services Managers In-Demand
90   75   43-4051.00 Customer Service Representatives In-Demand
90   74   27-2012.03 Program Directors
90   73   43-4081.00 Hotel, Motel, and Resort Desk Clerks In-Demand
90   65   35-3031.00 Waiters and Waitresses In-Demand

Show all occupations